Frequently Asked Questions
Deliveries
To review the status of your order please visit the "My Orders" section of your Sunspel Account. You should receive an email notification when your package is dispatched. Please check your email inbox and your junk filter.
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Returns & Exchanges
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Shipping Rates
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Currency
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Suspect Fraud?
Given our high levels of security, it’s very unlikely fraudulent use of your card will take place on our website. But if a fraudulent transaction does take place, first contact your credit or debit card company so they can protect your card and reimburse you. Then let us know at customerservice@example.com and we will work with your card company to minimise any further inconvenience to you.